PRIVACY POLICY

Your privacy matters. This policy explains clearly and honestly how SHA Russo-Pollack collects, uses, and protects your personal information — including data submitted through this website and our Facebook Lead Forms.

SHA Russo-Pollack operates the website sharussopollack.com and the Facebook business page @sharussopollackpage. SHA offers wellness coaching, holistic consulting, and the PSMB Method™ — a proprietary performance framework built on Pause. Sweat. Move. Breathe.

This Privacy Policy applies to all information collected through our website, contact forms, Facebook Lead Ad forms, and any direct communications with SHA.

Information We Collect

We may collect the following types of personal information:

Contact details — your name, email address, and phone number when you fill out any form or reach out directly
Facebook Lead Form data — information submitted through our Facebook Instant Forms, including your responses to intake questions
Website usage data — pages visited, time on site, and general browsing behavior (collected via cookies or analytics tools)
Communications — any messages, emails, or inquiries you send to us

How We Use Your Information

Your information is used exclusively to serve you better. Specifically, we use it to:

Respond to your inquiries about coaching, consulting, and wellness services
Schedule consultations, sessions, or private wellness experiences
Send updates, offers, or newsletters — only with your consent
Improve our website and the overall client experience
Comply with legal obligations

We will never sell, rent, or trade your personal information to third parties. Your data is used solely to serve you — and that commitment is non-negotiable.

Facebook Lead Forms

When you submit information through our Facebook Lead Ad forms, that data is collected through Meta's platform and transferred to us. By submitting a form, you agree to the use of your information as described in this policy.

For information on how Meta handles your data, please review Meta's Data Policy at facebook.com/policy.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. If you would like your information removed from our records at any time, please contact us and we will promptly honor your request.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of any inaccurate data
Request deletion of your personal information
Opt out of marketing communications at any time

To exercise any of these rights, email us at: info@sharussopollack.com

Cookies

Our website may use cookies to enhance your browsing experience and gather basic analytics. You can disable cookies through your browser settings at any time. We do not use cookies to collect personally identifiable information without your knowledge.

Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted information to us, please contact us immediately so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available at sharussopollack.com/privacy-policy. Your continued use of our website after any changes constitutes acceptance of the updated policy.

Questions or Requests

Get in Touch with SHA

info@sharussopollack.com facebook.com/sharussopollackpage sharussopollack.com

SHA Russo-Pollack · sharussopollack.com